To change or cancel your flight booking online (including Classic Flight Reward bookings) login to Manage Your Booking. Use Qantas Points or Points Plus Pay to shop for home appliances, electronics, homewares, kids toys, gift cards and more on Qantas Rewards Store. Closed Australian Public Holidays. Reach out to our team, we're always happy to help. Ways to check-in for your flight including online and on your mobile. Level 12, 108 King William St. Adelaide, SA, 5000. Details for our head office, careers, sponsorship, media and more. Get ready for your big adventure with our dedicated family section. Connect with a local pet sitter to mind your pet while you're on holiday. However, customers in the European Union can also contact Qantas by email on eudisputeresolution@qantas.com.au. Options for mobility and medical assistance and first-time flyers. search our Frequently Asked Questions for answers to your question. On qantas.com you can view and update your details, including address, email address, phone numbers, and seat preferences as well as updating your payment cards* details online by visiting Your Profile . If your flights were booked through a travel agency or third-party website, contact these companies directly for assistance. Brisbane Airport. Emails will have a PDF attachment, never a .zip file. Please allow extra time for lodgement and collection while also following safe work practices such as social distancing and mask-wearing. DETAILS. Refer to booking assistance and specific needs for more information. Check out our terminal locations now. We will never ask customers to click a link to download a file about bookings from a website, including our own. Here's how to get in contact with us, 24 hours a day. Adelaide, SA, 5000. Qantas Money offers the Qantas Premier Credit Card and the Qantas Money app, designed to reward you with Qantas Points. How to connect with us through Social media platforms. Contact Mad Paws for assistance with your booking or other information. Phone Number: Open Hours: Flights: 13 13 13: 24 hours, 7 days a week: Qantas Holidays for holiday packages: 13 14 15: 9.00am-8.00pm Mon to Fri, 9am-5pm Sat AEST: Hotels: 1800 893 844 +61 (2) 9304 7020. If your enquiry is in relation to an existing flight booking or future travel, contact your local Qantas office. Whether you’re booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Deals on Qantas flights across a range of Australian and international destinations. Use the Qantas App to book and manage your trip with features such as check-in, seat selection, boarding pass access, My QFF and more. Find your local Qantas contact details. For help with car, cruise, Airbnb, hotel and transfer bookings. 8.30am to 5pm, Monday to Friday (except Wednesday's and public holidays). SIMILAR. Check your points balance, transfer points, update your details, claim missing points, top-up points, manage bookings and more. Qantas Points will be credited to your account at least 8 weeks after check-out. 13 13 13. Whether you’re booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. TTY Users (customers who are deaf or hearing impaired) + 13 36 77. If you opt-in to this service, simply select your preferred call-back number and we'll let you know when one of our telephone consultants will call you back. Qantas Points will not be earned on any amounts payable directly to the hotel. Qantas Freight in Adelaide, reviews by real people. Purchase an Extra Legroom seat, choose a seat for your flight and view Exit Row seating requirements. © Qantas Airways Limited ABN 16 009 661 901, Flight Reward and Priority Reservations Contacts, Share your concerns, compliments and feedback, Existing and future flight booking queries, Frequently asked questions about Customer Care, Australian mailing address and fax numbers, Notice for customers in the European Union, How to recognise authentic Qantas communications, Scam phone calls purporting to be from Qantas, points have not been credited to my account, error message when I try to view my booking, unable to access or log in to Manage Your booking, Recommended browsers for the Qantas website, Additional software required to view various functions on qantas.com, Emails received that I believe are not from Qantas, 9am to 5pm Mon to Fri except national holidays, +63 2 812 0607 and Qantas Toll-free 1800-1611-0267 (use PLDT landline), 9am to 5.30pm Sat to Wed, 9am to 2pm Thur, Get in touch with Qantas head office on +61 (02) 9691 3636, Find out about new jobs at Qantas and apply for vacant positions at, Get information on shareholder details and the Qantas share performance at, Find out more about carbon offsetting, sustainability, noise management and other environmental issues at, For all of your Dangerous Goods enquiries from training to operator approvals contact via, All advertising queries for Qantas' Inflight Entertainment and Wi-Fi to be directed by, All media enquiries should be directed by. 7 pence a minute ( inc VAT ) for 084 numbers PIN available when calling hours: 7am-7pm AEST. 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